About us

Gas Safe engineer from Phoenix Gas and Heating standing beside branded van after completing a boiler

Welcome to Phoenix Gas and Heating – Your Local Gas & Heating Experts in the North East

At Phoenix Gas and Heating , we provide trusted gas engineering and heating services across Newcastle upon Tyne, Gateshead, Durham, Sunderland, Northumberland, North Tyneside, and South Shields.

From boiler repairs and new boiler installations to unvented hot water systems, power flushes, and 24/7 emergency call-outs, we’ve built a reputation for delivering fast, reliable, and safe heating solutions to homes and businesses throughout the region.

With fully Gas Safe registered engineers and years of hands-on experience, we’re here to keep your property warm, safe, and running smoothly — whatever the season.

Why Choose Phoenix Gas and Heating?

At Phoenix Gas and Heating, we pride ourselves on delivering a comprehensive range of expert gas and heating services tailored to the needs of homes and businesses across the North East. Our fully Gas Safe registered engineersbring extensive experience and professionalism to every job — from routine maintenance to emergency call-outs.

Our Services

We specialise in:

Gas Engineering
Boiler Repair and Maintenance
New Boiler Installation
Unvented Hot Water Systems
Power Flushing Services
24/7 Emergency Call-Outs

Whether you require a rapid boiler repair, a new heating system installation, or preventative maintenance, Phoenix Gas and Heating is your trusted partner for all things heating and gas.

Areas We Serve

Proudly serving:

Newcastle upon Tyne
Gateshead
Durham
Sunderland
Northumberland
North Tyneside
South Shields

Our local presence ensures prompt, reliable service with a deep understanding of the unique requirements of homes and businesses throughout these areas.

Why Choose Us?

Fully Qualified and Gas Safe Registered Engineers
Your safety is paramount. All our engineers hold current Gas Safe registration and adhere strictly to industry safety standards and regulations.
Rapid and Reliable Emergency Response
Heating emergencies demand swift action. We provide 24/7 emergency call-outs, ensuring you’re never left without heating or hot water when you need it most.
Comprehensive, One-Stop Heating Solutions
From power flushing to unvented systems, boiler repairs to installations, we offer end-to-end services — eliminating the need to coordinate multiple contractors.
Local Expertise with a Commitment to Excellence
Being based in the North East means we are familiar with the specific challenges of local properties and climates. Our punctual, respectful, and customer-focused approach sets us apart.
Transparent Pricing and Honest Advice
We believe in clear, upfront pricing and providing you with all the information necessary to make informed decisions about your heating system.

Our Mission

At Phoenix Gas and Heating, our mission is simple: to provide safe, reliable, and energy-efficient heating solutions tailored to the unique needs of every customer across the North East.

We are committed to:

Delivering exceptional service with honesty, integrity, and professionalism
Ensuring the safety and comfort of your home or business through expert gas and heating services
Responding quickly and effectively, especially during emergencies, to minimize disruption
Using the latest technology and industry best practices to enhance system performance and longevity
Building lasting relationships within our communities by treating every customer like family

Our goal is to be the most trusted name in heating and gas engineering in Newcastle, Gateshead, Durham, Sunderland, and beyond — combining expert knowledge with a personal touch.

“Phoenix Gas and Heating engineer discussing heating system with customer in Newcastle upon Tyne, co

Areas We Cover

At Phoenix Gas and Heating, we deliver a full range of expert gas and heating services across the North East. Whether you require boiler repair, new boiler installation, unvented systems, power flushing, or an emergency call-out, our Gas Safe registered engineers are ready to help — wherever you are.

Our Service Areas Include:

No matter the job or location, we’re committed to providing fast, reliable, and professional service tailored to your heating needs.

Ready to Book Your Local Gas & Heating Expert?

Whether you need an emergency boiler repair, a new boiler installation, or a full central heating upgrade, Phoenix Gas and Heating is ready to help — fast, friendly, and fully Gas Safe registered.

We provide expert heating and gas services across:
Newcastle upon Tyne, Gateshead, Durham, Sunderland, Northumberland, North Tyneside, and South Shields.

📞 Call us now on 07563 197919
🕘 Available 24/7 for emergency call-outs
📍 Fast local response from trusted North East engineers

👉 Or request a free quote and we’ll get back to you within the hour.

Whether you need an emergency boiler repair in Durham or a new boiler installed in Newcastle upon Tyne, our team is ready 24/7.